Q&A

I didn’t receive the reset email. What should I do?

Support · 1 min read · May 04, 2026, 5:04 PM PT

Wait a few minutes, check spam/junk, make sure you typed the correct email, then try again. If it still doesn’t arrive, contact support@hypavalley.com.

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Q&A

I forgot my password. How do I retrieve it?

Support · 1 min read · May 04, 2026, 5:00 PM PT

For security reasons, passwords can’t be retrieved (we don’t have access to your original password). Instead, you’ll need to reset it to a new one.

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